Return and Refund Policy

We have a 30-day return policy. You have 30 days from the date your order was delivered to request a return.

Condition Requirements

To be eligible for a return, items must be unassembled, unused, and in their original packaging with all components included. Fly rods are precision instruments — once a rod has been assembled, the plastic removed, or the rod shows any signs of use, it is not eligible for a return or exchange. We are not able to restock used gear.

If you are unsure whether a rod has been assembled or used, we reserve the right to refuse the return upon inspection.

Exchanges

We are happy to help with exchanges. If you ordered the wrong size or weight, contact us before assembling the rod and we will work with you to get the right product. Exchanges are handled on a case-by-case basis and are subject to the same condition requirements above.

Damages and Issues

Please inspect your order when it arrives. If your item is defective, damaged, or incorrect, contact us right away at info@anglersroostflyshop.com and we will make it right.

How to Start a Return

Email us at info@anglersroostflyshop.com with your order number and reason for return. Do not send items back without contacting us first. Once your return is approved, we will send you a return shipping label and instructions.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. Approved refunds are processed to your original payment method within 10 business days. There is no restocking fee on eligible returns.

If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@anglersroostflyshop.com.